Exchanges & Returns

Exchanges & Returns

For CAMILLE ( Jewelry) online purchases only. We will accept full priced, unworn merchandise returned within 30 days for exchange, return or store credit of product only.


Merchandise must be returned within 30 days of receiving the order. Please refer to product description.

(example: Your package is delivered to you on May 1st. If you change your mind and would like to return/exchange it, your return package must be postmarked (shipped) , May 30th, back to Camille Jewelry.)


Merchandise must be unworn, in new condition, with no damages.

All sale, made to order and resize of rings are final sale, non-exchangeable. Merchandise that is received with any damages may be returned to customer without prior notice and may result in denial of return.

          •  To start your return/exchange, please email: orders@camillejewelry.com and notify us with order number.
          • Customers are responsible for return shipping fees. All original shipping fees are non-refundable.
          • Orders that meet the stated requirements herein are eligible for one exchange only and after that point are not eligible for a refund or exchange
          • Camille Jewelry recommends you ship your package with insurance especially all fine jewelry orders ( additional fee) and use a trackable shipping method. (Please contact us to add insurance on your purchase.)  We are not responsible for any lost or stolen packages. 
          • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. Once approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
          • Items can be exchanged within 30 days of order upon current stock confirmation. Should the item not be in stock, a store credit will be issued.
          • All sales are final on pieces in the "Sale" section of our website aswell as any "made to order" or "ring resizing". 
          • We are not responsible for lost or stolen packages on international or domestic orders. We do not refund or accept exchanges on international / Canadian orders and all custom fees are the responsibility of the recipient. 

 

We want you to love your Camille Jewelry! 

If something is not right, we want to know.

Based on 108 reviews
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I couldn’t love this more! Beautiful!

Great layering style!

Love these natural gemstones and look gorgeous as a layering style.

Stunner!

A treasured heirloom style! I love these earrings so much!

Beautiful piece

Perfect!

Perfect for everyday use!

Obsessed!

I wear it everyday! It's a favorite.

Love It!

This is a stylish way to wear your eyewear around your neck. It definitely elevates your personal style.

ABSOLUTELY AWESOME NECKLACE

LOVED THE NECKLACE. MY SISTERS EACH WANT ONE NOW!!

Great chain

I use this chain all the time. Great for a quick way to access your mask and easy way to have it handy when you need it.

Beautiful Diamond Ear Cuff

The diamonds in 14kt gold ear cuff was so beautiful, I bought a 2nd one. Great value for awesome quality jewelry!

S
Thyra - color corded bracelets
Susan M.E.
THANK YOU!

Excited to give my bracelets to our friend’s two teenaged girls!!!

The time saver

No longer have to look for my mask.

I get compliments everywhere!

I finally have a way to make my masks a stylist addition to my outfits. I get compliments on this chain everywhere. Even boutiques want to know where I got it.

My Cool, handy Camille necklace!

Keys. Cash. Phone. CJ mask necklace.
Best new •must carry". Design is terrific.
Multi color choices of cords are fun and
draw compliments. Magnetic hooks are so smart
and cool too. Thanks and glad to support you!

Gorgeous

Absolutely wonderful and quick delivery

J
Convertible Oval Chain Necklace For Eyewear
Jenny N.

Convertible Oval Chain Necklace For Face Mask & Eyewear

K
Silk Tamarind Face Mask - Khaki Green
Kimberly M.K.
LOVE!!

Beautiful quality! When I wear my silk mask with paperclip mask chain, all the compliments I receive makes this pandemic (almost) tolerable. ;) They are also great gifts!

I’m so stylish, even in a mask

I love love love my mask chain, I get compliments ALL the time. Thank you!!

A
Sterling Silver - Evil Eye Amulet Necklace
Anastacia I.

The quality of the products well beyond my expectations

Best purchase!

It's only March but I know this is one of the best purchase of the year! I'm using it for over 2 weeks now.
This is very useful especially for the situation with a face mask. The magnet is a super smart idea!!
Very easy to on and off and it also looks great!
I ordered a black cord necklace because I want it to blend in my hair when I wear the mask and it works perfectly.

Also, I know this is a weird way of using it but I get static shocks a lot in winter and when I'm inside of the house, I hang an anti-static shock keychain on it so the necklace is on me pretty much 24/7. I think there will be more potentials for many different ways of using it!

The Perfect Little Ring

I am a daily ring wearer, and I was looking for a ring to replace a lower quality ring. This little ring is beautiful, dainty, and everything I wanted.

Monica

Love love love the chain. I have the cords in pink and black and I always wear them and they are comfortable and don’t weigh, but I bought the gold chain and I love it also. The gold stands out and it’s an attention getter. Happy that the chain also doesn’t weigh as much and it is very comfortable and appealing to the eye. Thank you for these beautiful designs and comfort most of all. It’s already a pain to wear a mask but with your beautiful chains it makes it easy to never forget your mask plus you look fashionable. Thank you

This is for my wife for our 30th anniversary

Obsessed

I’m genuinely obsessed with these convertible necklace mask chains, and this snake chain is my absolute favorite so far. I literally have 4 now because I clearly have a problem but they are simply the best. things. ever. I’m an essential worker and I was desperate to find a mask chain that would keep the mask closed when not in use. The design of this is brilliant!! I honestly can’t say enough good things about it. I’ve been raving about them like a lunatic to anyone who will listen but they’re basically perfect. It’s good quality and the snake one is slinky and sexy. Buy it. You won’t regret it. In fact, I’m thinking I might need a backup of this snake one because I seriously love it so much...

Chic and practical!

I gave one as a gift and she was delighted. I kept 2 for myself and I use them every day. I get many compliments when I wear them.