Last updated: September 2026

Camille Jewelry LLC, a New Jersey limited liability company ("Camille Jewelry," "we," "us," or "our"), owns and operates camillejewelry.com. Your privacy matters to us. This policy explains what personal information we collect when you visit our site, shop with us, or work with us on a custom design, how we use it, who we share it with, and the choices you have.

By using our site, making a purchase, or engaging our custom design services, you agree to the practices described in this policy. If you do not agree, please do not use our site or Services. This policy is part of our Terms of Service, and any dispute related to it is subject to the dispute resolution and arbitration terms in our Terms of Service.

1. Information We Collect

Information you give us. When you place an order, create an account, join our email or text list, start a return, or contact us, we collect details such as your name, billing and shipping address, email address, phone number, order history, and any messages you send us.

Custom design and heirloom redesign information. When you work with us on a custom project, we may also collect notes from your discovery call, photos and descriptions of jewelry or stones you provide, ring sizes and design preferences, appraisal or certificate documents you share, pricing quotes, approvals, payment records, and your signature on our Custom Order Agreement.

Payment information. Payments are handled by secure payment processors. Camille Jewelry never sees or stores your full card number.

Information collected automatically. When you browse our site, we and our service providers collect information about your device and visit, including your IP address, browser type, operating system, pages viewed, items added to your cart, and how you arrived at our site. We collect this through cookies, pixels, and similar tools.

Information from others. We may receive information from payment processors, shipping carriers, and advertising and analytics partners, such as delivery confirmations or whether an ad led you to our site.

We do not knowingly collect sensitive personal information, such as health data, precise geolocation, financial account numbers, or government identification numbers. Please do not send us this type of information.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders, including returns and exchanges
• Design, produce, and deliver custom and heirloom redesign pieces
• Communicate with you about your order, project, account, or questions
• Provide customer support
• Send marketing emails and texts when you have opted in
• Show you relevant ads on other websites and social platforms
• Understand how our site is used and improve it
• Detect and prevent fraud, chargeback abuse, and misuse of our Services
• Enforce our Terms of Service and protect our rights, property, and designs
• Meet our legal, tax, and accounting obligations

3. How We Share Your Information

We share personal information only as needed to run our business, with:

• Shopify, which hosts our store and stores your data securely
• Payment processors, to complete your purchase
• Shipping carriers, to deliver your order
• Global-e, which acts as the merchant of record for orders shipped to Canada and handles payment, duties, and import taxes for those orders
• Trusted production partners, such as casters, setters, and engravers, who receive only the design details needed to create your piece
• Email and text marketing platforms, such as Klaviyo, to send messages you have signed up for
• Google, including Google Merchant Center, which receives product information and order delivery details such as order dates, delivery postal codes, and carrier information so it can show accurate delivery estimates to shoppers
• Advertising and analytics partners, such as Google, Meta, Pinterest, and TikTok, to measure site performance and show you relevant ads
• Professional advisors, such as attorneys, accountants, and insurers, as needed to operate and protect our business
• Legal authorities and others, when required by law, to respond to legal process, to prevent fraud, or to protect the rights, property, or safety of Camille Jewelry, our customers, or others
• A future owner, if Camille Jewelry is sold, merged, or reorganized

We do not sell your personal information for money. However, some state laws consider sharing information with advertising partners for targeted advertising to be a "sale" or "sharing." You can opt out at any time, as explained in Section 7.

Text message opt in data and consent are never shared with outside parties for their own marketing purposes.

4. Photos and Content of Your Custom Pieces

We may photograph finished custom and heirloom redesign pieces for our portfolio, website, and social media. We will not include your name, face, or identifying details without your permission, and you can ask us not to feature your piece by emailing orders@camillejewelry.com before your project is completed.

5. Text Messages

If you join our text list, you agree to receive recurring automated marketing messages, including cart reminders, at the number you provided. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help at any time. Carriers are not liable for delayed or undelivered messages.

Our site uses cookies to remember items left in your cart, and if you have opted in to texts, we may send you a reminder about those items.

6. Cookies and Tracking

We use cookies and similar tools to keep your cart working, remember your preferences, understand site performance, and support advertising. When you first visit, our cookie banner lets you choose which cookies you allow. You can change your choices at any time, and you can also block cookies in your browser settings, though some features may not work properly.

We honor Global Privacy Control signals. If your browser sends this signal, we treat it as a request to opt out of targeted advertising and the sale or sharing of your information.

7. Your Privacy Rights

Depending on where you live, you may have the right to:

• Confirm whether we process your personal information and receive a copy of it
• Correct information that is inaccurate
• Delete your personal information
• Opt out of targeted advertising, the sale of your information, and profiling
• Withdraw consent you have given us

We extend these rights to all of our customers, regardless of where you live, subject to the exceptions allowed by law.

New Jersey residents. You have the rights described above under the New Jersey Data Privacy Act, and we will honor them as that law provides.

To opt out of targeted advertising, visit our Data Sharing Opt Out page, linked in the footer of our site.

To make any other request, email orders@camillejewelry.com with the subject line "Privacy Request," or mail your request to the address listed under Contact Us. We will verify your identity by matching the information you provide with what we have on file, and we will respond within 45 days, which we may extend by an additional 45 days when reasonably necessary. You may use an authorized agent to make a request on your behalf, and we may ask for proof of that authorization.

Exceptions. We may keep or decline to delete information when we need it to complete a transaction or custom project, meet legal, tax, or accounting obligations, detect or prevent fraud, respond to chargebacks, defend or pursue legal claims, or enforce our Terms of Service. We may decline requests that are unverifiable, excessive, or clearly unfounded.

Appeals. If we deny your request, you may appeal by replying to our decision with the subject line "Privacy Appeal." We will respond within 60 days. If you are not satisfied with our response, you may contact your state attorney general, including the New Jersey Division of Consumer Affairs.

We will never treat you differently or charge you more for using any of these rights.

8. Customers in Canada

If you are in Canada, we handle your personal information in line with Canadian privacy law, including the Personal Information Protection and Electronic Documents Act and, for Quebec residents, Quebec's privacy law. You may request access to or correction of your information, or withdraw your consent, by emailing orders@camillejewelry.com.

9. Where Your Information Is Stored

Camille Jewelry is based in the United States. Your information is stored and processed in the United States and in other countries where our service providers operate, which may have privacy laws different from those where you live. By using our Services, you understand that your information will be transferred to and processed in these locations.

10. Unsubscribing

You can unsubscribe from marketing emails using the link at the bottom of any email, and from texts by replying STOP. You will still receive messages about orders and projects you have placed with us.

11. How Long We Keep Your Information

We keep your information only as long as needed for the purposes described in this policy. Order, transaction, and custom project records, including signed agreements and approvals, are kept for as long as required for tax, accounting, warranty, and legal purposes, generally up to 7 years. Marketing information is kept until you unsubscribe or ask us to delete it. Browsing data is kept for a limited period and then deleted or anonymized.

12. Security

We use reasonable administrative, technical, and physical safeguards to protect your information, including encrypted connections on every page of our site and secure payment processing that meets industry security standards. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.

To the fullest extent permitted by law, Camille Jewelry LLC is not responsible for unauthorized access to your information that occurs despite our reasonable safeguards, or for the security practices of third party service providers. You are responsible for keeping your account password confidential and for any activity under your account. If we learn of a security incident that affects your personal information, we will notify you as required by law.

13. Children

Our site and Services are intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has shared information with us, please contact us and we will delete it.

14. Links to Other Sites

Our site may link to other websites and social platforms. Once you leave our site, this policy no longer applies, and we encourage you to review the privacy policies of those sites. Camille Jewelry is not responsible for the content, privacy practices, or security of any third party website, platform, or service, including those of our service providers.

15. Accuracy of Your Information

You are responsible for making sure the information you provide, including your shipping address, email address, and phone number, is accurate and current. Camille Jewelry is not responsible for orders, messages, or notices that are delayed or undelivered because of inaccurate information.

16. Limits of This Policy

This policy describes our practices and is not a contract that creates additional rights or remedies beyond those required by law. Nothing in this policy limits any right you have under applicable law that cannot be waived, including rights of New Jersey residents under New Jersey law.

17. Changes to This Policy

We may update this policy from time to time. When we do, we will change the "Last updated" date at the top. Significant changes will be highlighted on this page. Your continued use of our site or Services after any update means you accept the revised policy.

Contact Us

For questions about this policy or your personal information, please contact us by email or mail:

Camille Jewelry LLC
Attn: Privacy
25 S. Haddon Ave #1132
Haddonfield, NJ 08033
orders@camillejewelry.com